El Paso Health | About Your Health | Spring 2025

El Paso Health has a Community Connection Unit that can help members with situations related to nonmedical drivers of health. We have coordinators who can assist you in finding help and resources for the following: ■ Housing ■ Utilities ■ Education ■ Food pantries From left: Community Connection Supervisor Gabriela Mendoza and Community Connection coordinators Monica Leal, Ofelia Payne, and Christian Carbajal The Community Connection coordinators are here to help you. Please contact us for more info at 915-532-3778. Meet our Community Connection Unit Understanding your OTC benefits How does your over-the-counter (OTC) benefit card work for you? Your card can be used to buy your OTC health-related and personal care items. Using your OTC card is easy. All you have to do is swipe your card when making your purchases. Here are some of the rewards yo may be eligible to receive: ■$35 per quarter for OTC products. ■$25 reward for completing certain preventive screenings. ■$50 per quarter for members with diabetes for approved healthy food items. (Please keep in mind not everyone will qualify for the healthy food reward. Prediabetes will not qualify.) For information on specific rewards, check our Healthy Rewards page on our website: www.elpasohealth.com/ members/healthy-rewards. Use your OTC catalog to see what items qualify for the OTC rewards. Checking your balance is also easy. You can check your balance in 3 ways: ■Go to mybenefitscenter.com. ■Download the Benefit Center app. ■Call 1-833-684-8472. Thank you for choosing El Paso Health. 3 resources

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