resources ABOUT YOUR HEALTH is published as a community service for the friends and patrons of EL PASO HEALTH, 1145 Westmoreland Drive, El Paso, TX 79925, telephone 1-833-742-3127, website www.elpasohealth.com. Information in ABOUT YOUR HEALTH comes from a wide range of medical experts. If you have any concerns or questions about specific content that may affect your health, please contact your health-care provider. Models may be used in photos and illustrations. 2026 © Coffey Communications, Inc. All rights reserved. EPHSPM10872603-Spring 2026 Member Newsletter Know your rights and responsibilities Do you know what your rights and responsibilities are under your Medicaid plan? It is important to understand what you can expect from your Medicaid plan and what your plan expects from you. Knowing your rights and responsibilities helps you get the best care possible. Your rights You have certain rights as a Medicaid member. These rights help protect you and make sure you are treated well. You have the right to: ■Be treated fairly and with respect. ■Have privacy. Your medical records and talks with your doctors must be kept private. ■Be treated with dignity and without discrimination. Your responsibilities You also have responsibilities. These help you stay healthy and get the care you need. You are responsible for: ■Working with your doctor as a team to decide what care is best for you. ■Learning how your choices and actions can affect your health. ■Doing your best to stay healthy. ■Treating your doctors and staff with respect. If you do not, it may be harder to find care; doctors; or services, like transportation. ■Talking to your doctor about all the medicines you take. Want to learn more? If you want to read more about your rights, responsibilities, or benefits as an El Paso Health STAR+PLUS member, you can look at your STAR+PLUS Member Handbook or access it online at www.elpasohealth.com/ documents/starplus _member_handbook -digital.pdf. You can call Member Services Monday through Friday, from 8 a.m. to 5 p.m., at 1-833-742-3127. We are happy to have you as part of our health plan family!
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